Credit One Bank, one of the prominent credit card issuers in the United States, has faced legal challenges for several years over accusations of engaging in unfair debt collection methods. A class action lawsuit brought against the bank led to a substantial settlement, and payments are now being distributed to qualifying consumers. If you have ever had a Credit One account or experienced persistent collection calls, you may be among those eligible for compensation.
Credit One Class Action Payment
The lawsuit claimed that Credit One and its associated debt collectors placed unauthorized robocalls to customers’ mobile phones through automatic dialing systems, which breaches the Telephone Consumer Protection Act (TCPA). The TCPA prohibits businesses from using auto-dialers or prerecorded messages to contact consumers without their explicit prior consent.
The allegations encompassed millions of calls made by Credit One and its affiliates from 2014 to 2019. These calls were reportedly not only numerous but also persisted even after consumers requested cessation—constituting another clear violation of federal regulations. Instead of admitting liability, Credit One chose to settle the case, allocating millions of dollars to compensate affected consumers.
Who Can File a Claim?
Eligibility is determined by whether you received calls from Credit One or its debt collectors during the designated timeframe without having provided prior consent. More specifically:
You may have gotten a robocall or a pre-recorded message on your cell phone.
The call likely originated from or was made for Credit One during the years 2014 to 2019.
You should not have provided prior express consent to accept such calls.
A notification to class members would have been dispatched to those who might be eligible. Nonetheless, even if you didn’t receive a notification, you can still check your eligibility by visiting the official settlement website or reaching out to the settlement administrator.
How Much is the Settlement Worth?
The overall worth of the settlement fund stands at roughly $14 million. Payments to individuals will differ according to the quantity of valid claims submitted. Although initial projections suggested payments near $100 for each claimant, the ultimate figure may change based on the total number of claims received.
How to File a Claim
To claim your share:
Choose how you want to receive your funds: check, direct deposit, or PayPal.
Visit the official settlement website (usually something like www.CreditOneTCPASettlement.com).
Use the Claim ID and PIN provided in your notice, or verify your identity through an online lookup tool.
Submit your claim by the deadline—usually within 60 to 90 days after the notice is issued.